Coastal Empire News Privacy Policy

This Privacy Policy discloses the privacy practices for the news websites of Coastal Empire News, headquartered in Savannah, GA.  For the purposes of this Privacy Policy, unless otherwise noted, all references to “CEN” applies to all digital and print products published by the company.

Access to and use of this website is subject to these terms and conditions. THE USE OF THIS SITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. This page contains important notices that CEN observes.

CEN websites may contain links to other content Web sites for your convenience and information. We are not responsible for the privacy practices or the content of those sites.

This Privacy Policy, covers the following:

What information do we gather about you?

What do we do with the information we gather about you?

With whom do we share the information that we gather?

What is our e-mail policy?

How do I change or update my personal information?

How do I opt-out from receiving promotional offers?

Is my information protected?

Compliance with legal process

Children’s Guidelines

Your Georgia Privacy Rights

Changes to this Privacy Policy

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WHAT INFORMATION DO WE GATHER ABOUT YOU?

The information CEN gathers falls into two categories: 1) Personal information, which includes personal information you supply when you register, subscribe, order, complete a survey, register for one of our sites, enter a contest or provide your e-mail address and 2) Non-personal information collected through technology, which includes tracking information collected as you use CEN services.

To protect our website from spam, and your computer from malware, CEN requires Registration to comment on stories, post an event to a Calendar, vote in a poll, upload photos and videos, send an email to a member of our news staff, and other activities.  CEN may require that you supply certain personal information, including a unique e-mail address and demographic information (ZIP code, age, sex, household income, job industry and job title) to register.

You can read all news on our daily and family websites without registering.  However, if you register, you may choose to log in, create an account or enhance your profile at the CEN website of your choice. When you do so, you are providing CEN  with certain information, and you authorize us to collect, store, and use in accordance with this Privacy Policy any and all information available to us, including through our Facebook interface.  After you have connected, Facebook also sends us additional information from your profile that allows us to display a Facebook module on the pages you view.

To disassociate your CEN registration from third party accounts, please see our Social Media FAQ.

Billing and Credit Card Information

To enable payment on CEN websites, such as for classified advertising and subscriptions, we collect and store name, address, telephone number, e-mail address, credit card information and other billing information. This information will only be shared with third parties who perform tasks required to complete the purchase transaction. Examples of this include fulfilling orders and processing credit card payments. We used Authorize.net banking system, one of the most respected systems for quality management of data.

User Generated Content and Public Activities (Including Comments, Reader Reviews and Submitting News.

We offer you opportunities to engage in public activities on CEN websites. Thes “Public activities” are any actions you take on a CEN website that is designed to be visible to other users, including comments, recommendations, reader reviews, ratings or any other items that you submit. Any information you disclose in your public activities, along with your screen name or ID, or any image or photo, becomes public and may be used by Coastal Empire News (CEN) for online and offline promotional or commercial uses in any and all media. If you choose to engage in public activities, you should be aware that any personal information you submit there can be read, collected, or used by other users of these areas, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums and CEN has no responsibility to publish, take down, remove or edit any of your public activities or any of your submissions that are a result of your public activities.

When you share or recommend (with or without adding your own comments) any CEN articles or content to your Facebook profile, that action is governed by the Facebook Privacy Policy. We do not track or store a record of those comments or actions.

If you have registered for a CEN account, we will track and aggregate your public activities on that website. By choosing to participate in public activities, you are electing to share and display such public activities via the website.  Also, public activities may be included in RSS feeds, APIs and made available to other Web sites via other formats. As a result, your public activities may appear on other Web sites, blogs, or feeds. Keep in mind that we are not responsible for any personal information you choose to make public via your public activities, and you agree that such sharing will be deemed to have been done by you, not CEN.

Contests, Sweepstakes and Special Offers

CEN collects personal information from you in connection with optional sweepstakes, contests or special offers. If this information is also being collected by a third party other than CEN, we will notify you at the same time. If you do not want any personal information shared, you may always decline to participate in the sweepstakes, contest or special offer.

Reader Surveys, Reader Panels and Market Research

CEN may collect personal information from you in connection with voluntary surveys. The information you provide in response to optional survey questions may be shared, but only in the aggregate, with advertisers and partners unless we notify you otherwise at the time of collection.

Special Events and Promotions

CEN may receive information regarding readers who may attend an event at which readers sign up for promotions, contest and registration lists. Unless we indicate otherwise at the time we collect the information, we will use such information in accordance with our Privacy Policy.

Non-Personal Information Collected Using Technology

We use various Internet technologies to manage the CEN websites and track use of our Services. Non-personal information that we collect using these technologies may be combined with other information about you.

Device Information. We may collect non-personal information about the computer, mobile device or other device you use to access CEN websites or content, such as IP address, geolocation information, unique device identifiers, browser type, browser language and other transactional information.

Cookies, Beacons, Local Storage and Other Similar Technologies. In providing the news and content on CEN websites and other services, we use “cookies,” Web beacons, HTML5 local storage and other similar technologies to manage access to and use of the Services, recognize you and provide personalization, as well as to help us understand where our visitors are going and how much time they spend there. You will not be able to access certain areas of our Web sites if your computer does not accept cookies from us.

CEN Web sites also transmits non-personally identifiable Web site usage information about visitors to the servers of a reputable third party for the purpose of targeting our Internet banner advertisements on other sites. To do this, we use Web Beacons in conjunction with cookies provided by our third-party ad server on this site. For more information about our third-party ad server, or to learn your choices about not having this non-personal information used to target ads to you, please click here.

Analytics Technologies. We have hired third parties to provide us information, reports and analysis about the usage, browsing patterns of users of CEN websites.

IP Addresses.  CEN logs Internet Protocol (IP) addresses, or the location of your computer on the Internet, for systems administration and troubleshooting purposes. We use this information in an aggregate fashion to track access to our Web sites and mobile applications.

Log Files and Your Reading History.  We automatically log certain usage information about your use of a CEN website. This information includes a reading history of the pages you view. We use this information in order to provide you with news stories of interest to our aggregate readers.

Location Information. Some of our mobile applications can deliver content based on your current location if you choose to enable that feature of the app. If you enable the location-based feature, your current location will be stored locally on your device, which will then be used by the app. If you elect to have a location-based search saved to your history, we will store that information on our servers. If you do not enable the location-based service, or if an app does not have that feature, the app will not transmit to us, and we will not collect or store, location information.  Ads may be displayed within our apps. The ads you see are not targeted to you based on your current GPS location, but they may be targeted to you based on your device’s IP address or ZIP code.

Information Collected by Third Parties Using Technology

Some of the services and advertisements included in CEN websites are delivered or served by third-party companies that may place or recognize cookies, Web beacons or other technology to track certain non-personal information about our Web site users. For example, in the course of serving certain advertisements, some advertisers may place or recognize a unique cookie on your browser in order to collect certain information about your use of a CEN website. In many cases, this information could be used to show you ads based on your interests on other Web sites.  We do not have access to, nor control over, advertisers’ or service providers’ use of cookies or other tracking technologies or how they may be used.  Your access to our Web sites should not be affected if you do not accept cookies served by third parties.

WHAT DO WE DO WITH THE INFORMATION WE GATHER ABOUT YOU?

We use the information we gather about you to enable your use of CEN websites, fulfill your requests for certain products and services, such as sending out daily breakin gnews electronic newsletters, and enabling you to participate in and renew paid services, polls, contests, and message boards.   We do not sell information about you.

We perform statistical, demographic and marketing analyses of users of CEN websites, and their subscribing and purchasing patterns, for product development purposes and to generally inform advertisers about the nature of our subscriber base. We use this information for analysis purposes, including analysis to improve customer relationships.

We use the information that we collect to allow advertising to be targeted to the users for whom such advertising is most pertinent. We also use this information to customize certain features of our CEN family of websites to provide you with an enhanced experienced based on the type of device you are using to access our news and content, and in certain cases, provide you with requested services.

We may use demographic and preference information to allow advertising on CEN websites to be targeted to the users for whom they are most pertinent. This means users see advertising that is most likely to interest them, and advertisers send their messages to people who are most likely to be receptive, improving both the viewer’s experience and the effectiveness of the ads. We disclose information to third parties only in aggregate or de-identified form.

CEN will periodically send you e-mail newsletters or promotional e-mail about services offered by our company and its advertisers. For details about CEN e-mail, please see the section labeled “What Is Our E-Mail Policy?”

WITH WHOM DO WE SHARE THE INFORMATION THAT WE GATHER?

If you have registered to use a CEN website, we will not sell, rent, swap or authorize any third party to use your e-mail address or any information that personally identifies you without your permission. Nothing in this Privacy Policy is intended to restrict Coastal Empire News’ use of aggregated or de-identified information in any way.

In the future, we may sell, buy, merge or partner with other companies or businesses. In such transactions, we may include your information among the transferred assets.

Third Parties

If you are a paid subscriber to a CEN business journal website, and subscribed either by mail, phone or online, we may exchange or rent your name and mailing address and certain other information, such as when you first subscribed to the website (but not your e-mail address) with other reputable companies that offer marketing information or products through direct mail. If you prefer that we do not share this information, you may opt-out by e-mailing us at opt-out@coastalempirenews.com, or write to us at Customer Care, Coastal Empire News, P.O. Box 60729, Savannah, GA.   31420.  Please remember to include your phone number in the body of your e-mail or letter, and if you choose to opt-out via e-mail, please include “Opt-out” in the subject line.

Service Providers

We contract with other companies to provide services on our behalf, including credit-card and billing processing, shipping, e-mail distribution, list processing and analytics or promotions management. We provide these companies only with the information they need to perform their services. These service providers are restricted from using this data in any way other than to provide services for Coastal Empire News, and they may not share, resell or use the data for their own direct marketing purposes.

We reserve the right to disclose your opt-out information to third parties so they can suppress your name from future solicitations, in accordance with applicable laws. We may occasionally release personal information as required by law, for example, to comply with a court order or subpoena. (For more information, see the “Compliance with legal process” section of this policy.

WHAT IS OUR E-MAIL POLICY?

Coastal Empire News complies fully with the federal CAN-SPAM Act of 2003. We will not share, sell, rent, swap or authorize any third party to use your e-mail address for commercial purposes without your permission. If you feel you have received an e-mail from us in error, please contact the Publisher at publisher@coastalempirenews.com.

Account and Service-Related E-Mail.  Coastal Empire News reserves the right to send you e-mail relating to your account status. This includes order confirmations, renewal/expiration notices, notices of credit-card problems, other transactional e-mails and notifications about major changes to CEN services and/or to our Privacy Policy. If you have registered for online discussions or other services, you may receive e-mail specific to your participation in those activities.

E-Mail Newsletters.  Coastal Empire News offers several e-mail newsletters. If you no longer wish to receive a specific newsletter, follow the “unsubscribe” instructions located near the bottom of each newsletter.  Your ‘opt-out’ is effective immediately.

Promotional E-Mail.  Coastal Empire News may periodically e-mail you messages about products and services that we think may be of interest to you. You can choose not to receive messages in the future by either (1) following the “unsubscribe” instructions located near the bottom of each e-mail, or (2) you can opt-out.

From time to time, Coastal Empire News may obtain e-mail addresses from third party sources to be used for promotional e-mails. You can choose not to receive messages in the future by either (1) following the “unsubscribe” instructions located near the bottom of each e-mail, or (2) you can opt-out.

Survey E-Mail. We may send you an e-mail inviting you to participate in user surveys, asking for feedback on CEN websites and existing or prospective products and services, as well as information to better understand our users. User surveys greatly help us to improve all our content and services, and any information we obtain in such surveys will not be shared with third parties, except in aggregate form.

HTML E-Mail. When you sign up to receive e-mail from us, you can select either plain text or HTML (with images) format. If you select the HTML format, we may place a one-pixel gif to determine whether or not readers viewed the e-mail. This process does not leave any information on your computer, nor does it collect information from your computer.  Coastal Empire News may share this data with others in aggregate only.

E-Mails From You. If you send us e-mails, you should be aware that information disclosed in e-mails may not be secure or encrypted and thus may be available to others. We suggest that you exercise caution when deciding to disclose any personal or confidential information in e-mails. We will use your e-mail address to respond directly to your questions or comments.

E-Mail This Article Feature.  CEN readers may use this feature to e-mail links to articles (or other content such as slideshows). The e-mail addresses that you supply to this service are saved for your convenience for future articles you may wish to e-mail; these addresses are not used for any other purpose, and will not be shared with any third parties.

Cookies.  CEN websites may occasionally use “cookies” to customize your browsing experience. Cookies are simple text files stored by your web browser and they provide a method of distinguishing among visitors to the websites, and allowing customized features such as a “shopping cart” feature for online purchasing. Cookies created on your computer by using our websites do not contain personally identifiable information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods.

In summary, if you visit any of the Coastal Empire News family of websites, CEN may collect some or all of the following information:

•The name of your domain; for example, “xyzcompany.com” if you use a private Internet access account;

•An IP address; a number automatically assigned to your computer when you are using the Internet;

•The type of browser and operating system used to access our site;

•The Internet address of the website from which you linked directly to our site;

•The pages you visit within the portal; and

•The links made to other websites through this site.

This information is collected for statistical analysis using third-party or proprietary software programs to create summary statistics. The statistics are used for the purpose of determining what information is of most and least interest to all visitors and identifying system performance or problem areas in order to better plan future portal enhancements. This information is not sold to any other company, and only used for CEN commercial marketing purposes.

In general, please note the information collected, whether or not personally identifiable, is not limited to text characters and may include audio, video and other graphic formats you send us. Information is retained and used in accordance with existing laws, rules, regulations, and other policies.

HOW DO I CHANGE OR UPDATE MY PERSONAL INFORMATION AFTER I HAVE REGISTERED?

Your CEN Web Account. You may update and/or edit your registration or subscription account information online by clicking on the link for Update Account. Should you require assistance, please call us at 912-388-4692 or send an email to the Circulation representation at circulation@coastalempirenews.com.   They can help you with any of our family of websites.

Manage Your CEN Account in the My Account Area. You may review and update your CEN registration or subscription membership after you log-in to your account.

There are a number of things you can do in the My Account area to ensure your personal information is accurate and up to date. For one, you can update the information you provided during the registration or subscription process. The E-mail Preferences tab is the place to go to sign up for our e-mail newsletters and manage your delivery options. To gain access to the areas of the My Account area containing personal information, you will be asked to re-enter your password. If you do not remember your password, you can reset your password here. If you need further assistance, please contact Circulation Customer Service at 912-388-4692 or send an email to the Circulation representation at circulation@coastalempirenews.com.

Manage Your CEN Events Account.  It is FREE to post a event to our EVENTS CALENDAR.  There is a calendar for each of our metro areas, such as Savannah, GA and Brunswick, GA.    To subscribe or unsubscribe from the CEN Events e-mail newsletter of your choice,  please visit www.coastalempirenews /events. Enter your e-mail address in the field provided, select “unsubscribe” and click “submit.”

HOW DO I OPT-OUT FROM RECEIVING PROMOTIONAL OFFERS?

E-Mail Promotions.  If, at any time, you prefer not to receive e-mail marketing information from us, simply follow the unsubscribe options at the bottom of each e-mail.

IS MY INFORMATION PROTECTED?

To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place commercially reasonable physical, technical and administrative controls to protect the information. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

OTHER INFORMATION

Compliance With Legal Process.  We may disclose personal information if we are required to do so by law or we have a good faith belief that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of the NYT Services; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

Children’s Guidelines. COPPA Compliance. CEN does not knowingly collect or store any personal information about children under the age of 13.

Changes to This Policy.  This Privacy Policy may be amended from time to time. Any such changes will be posted on this page. If we make a significant or material change in the way we use your personal information, the change will be posted on this page thirty (30) days prior to taking effect and registered users will be notified via e-mail.

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TRUSTe:  Coastal Empire News has applied for TRUSTe’s Privacy Seal signifying that this privacy policy and our practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions

TRUSTe: Click to Verify If you have questions or concerns regarding this statement, you should first contact Customer Service by sending an e-mail to publisher@coastalempirenews.com . If you are not satisfied with our response you can contact TRUSTe here.

The TRUSTe program covers only information that is collected through any CEN Web site and those applications that have a shortened TRUSTe privacy statement. The TRUSTe program does not cover information that may be collected through software downloaded from this site. TRUSTe has not certified the disclosures in this Privacy Policy that relate to the Times Reader software.

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Coastal Empire News

Office:  35 Barnard St., Suite 300

Savannah, GA.   31401

912-388-4692

Mail:   P.O. Box 60729

Savannah, GA.   31420